Capture every enquiry
Built an AI chatbot so no wellness enquiry goes unanswered, day or night.
AI Wellness Software
BeautyTech
BeautyTech — a premium AI management platform for spas and wellness brands: direct bookings, automated client communication, loyalty and smoother operations, in one system.
- Industry
- Spas, beauty & wellness
- My role
- Product and build direction — adapting the HexaTech platform for the beauty and wellness vertical.
01 The Challenge
The problem we set out to solve
Spas and wellness businesses miss enquiries, rebook slowly and keep client history scattered — so bookings and repeat visits slip away.
02 What Was Built
From concept to a working system
The pieces that were designed and built.
Tools & systems
- An AI chatbot that answers instantly and books inside the chat
- A booking engine with upsells and add-on recommendations
- Client profiles with treatment history
- Automated follow-ups and appointment reminders
- Personalised offers, campaigns and loyalty rewards
03 Process
How it came together
The path from problem to a real, usable system.
Book in the conversation
Let guests book and add treatments without leaving the chat.
Remember the guest
Stored treatment history and automated reminders, offers and loyalty.
04 The Outcome
What it delivered
A unified platform that converts spa website visitors into bookings, automates client communication and builds loyalty — consolidating several tools into one.
05 What It Teaches
What you'd learn from it
How the same AI foundation is re-shaped for a very different service business — the kind of adaptation we can plan for yours.
More Proof
Other case studies
A few more real systems behind the training.
Bring your project
Build your own real system.
Bring your business, website, app, CRM or automation idea. We'll plan it and start building it together — and you keep what we make.