Target the leak
Focused on hospitality's biggest leak — bookings lost to OTAs and enquiries missed after hours.
AI Hospitality Software
Hotel-Tech.ai
Hotel-Tech.ai — an AI hotel-management platform built to win direct bookings and cut dependence on third-party travel sites, with a 24/7 AI concierge, booking, CRM and loyalty.
- Industry
- Hotels & hospitality
- My role
- Product and build direction — shaping the HexaTech platform into an enterprise-grade solution for hotels.
01 The Challenge
The problem we set out to solve
Hotels lose margin to online travel agents and lose enquiries after hours, with guest communication, booking and follow-up split across disconnected tools.
02 What Was Built
From concept to a working system
The pieces that were designed and built.
Tools & systems
- A 24/7 AI chatbot that answers guests and captures leads
- Conversion-focused booking flows with real-time availability and upsells
- An AI-powered CRM with automated workflows
- A loyalty system driven by stay and booking history
- High-performance, conversion-optimised hotel websites
- An AI training simulation for hotel staff
03 Process
How it came together
The path from problem to a real, usable system.
Automate the front desk
Built a 24/7 AI concierge that answers, upsells and books directly.
Connect retention
Wired CRM and loyalty to booking data so follow-up and repeat stays run automatically.
Ship the site
Paired it with a conversion-focused hotel website and staff training.
04 The Outcome
What it delivered
A single system that turns website visitors and chats into direct bookings, automates guest communication and builds repeat stays — reducing reliance on third-party channels.
05 What It Teaches
What you'd learn from it
How to take a general AI platform and sharpen it for one industry's exact economics — the productisation work we can walk through together.
More Proof
Other case studies
A few more real systems behind the training.
Bring your project
Build your own real system.
Bring your business, website, app, CRM or automation idea. We'll plan it and start building it together — and you keep what we make.